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Terms and Conditions
1) Legal Notice
2) Conditions of Sale and Hiring
1- LEGAL NOTICE
Identity of the Treatment Manager
Company Name : Óscar García García
Trademark : Surfing®
NIF : 35772810J
Registered Office : C/ General Etxagüe 1- 20003, Donostia, Gipuzkoa
Registration of Treatments in accordance with the GDPR: Clients/Suppliers, Mailing Lists, Personnel Selection, and Web Users.
Purpose of the website
The online store www.surfing.shopping has the following purposes:
Making available to the User the products and/or services offered for their acquisition by electronic means, as well as offering information about them and the person in charge.
Disclosure of information related to the activity sector of the Responsible.
Manage User comments and/or ratings.
Manage the list of subscribers and users attached to the blog or the newsletter of the online store.
The activity of this online store is subject to the Spanish and European legal framework, specifically to the following regulations:
General Data Protection Regulation (RGPD) (EU) 2016/679, of April 27, which regulates the processing of personal data in the countries of the European Union.
Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD and GDD), regional regulation (applicable to Spain), and which defines and expands many of the concepts and rights present in the GDPR.
Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), a regulation that affects those websites that, in some way, carry out economic activities through electronic means, as is the case of this website.
Law 03/2014, of March 27, General for the Defense of Consumers and Users (LGDCU), which regulates the conditions of sale and contracting.
Any person who accesses this website assumes the role of User, committing to the observance and strict compliance with the conditions set forth herein, as well as any other legal provision that may be applicable. Surfing® will not be held responsible for damages, own or to third parties, caused by the inappropriate use of this website by the User.
The following behaviors are strictly prohibited by Surfing®. If the User commits any of the acts described in the following points that are also constitutive of a crime, Surfing® reserves the right to notify the authorities if the commission is verified:
Introduce or spread computer viruses or any other systems likely to cause damage to the physical or logical systems of the owner of the domain, its suppliers or third parties. This prohibition also includes the scripts that could be inserted.
Reproduce without authorization the contents of the web.
Access (or attempt to do so) to restricted areas of the platform without meeting the conditions required for such access. As well as reveal data about the operation of the web without the express authorization of its administrators.
Avoid (or try to) the payment systems established by Surfing®.
The content of this website cannot be considered, in any case, a substitute for legal advice.
Surfing® reserves the right to modify any type of information that may appear in the online store, at any time and without prior notice, without there being any obligation to notify or inform the Users of said obligations, the publication being understood as sufficient. the present website.
This website has been reviewed and tested to ensure that it functions correctly without interruption. However, Surfing® does not rule out the possibility of certain programming errors, lack of timely availability (for example, server crashes, or maintenance) or that force majeure, natural disasters, strikes, or similar circumstances occur. that make temporary access to the website impossible.
The User undertakes not to use this website or, if applicable, the services or products offered on it, to carry out activities contrary to the law, public order or these conditions of use. Therefore, Surfing® is not responsible for the information and content stored, by way of example, but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, Surfing® is made available to all Users, authorities and security forces, actively collaborating in the withdrawal or blocking of all content that could affect or contravene national legislation. , or international, rights of third parties or morality and public order. In the event that a User considers that there is any content on the web that could be susceptible to this classification, please notify our staff immediately.
Surfing® reserves the right to deny or withdraw access to the store without the need for prior warning, at its own request or by a third party, to those Users who fail to comply with our Conditions of Use.
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of Surfing® or, where appropriate, licensed or express authorization from the authors.
All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries, and the reproduction and/or publication, in whole or in part, of the website, nor its treatment is not allowed. computer, its distribution, dissemination, modification or transformation, without the prior written permission of the same. Surfing® will ensure compliance with the above conditions, as well as the proper use of the contents presented on its web pages, exercising all civil and criminal actions that correspond to it in the case of infringement or breach of these rights by the User. .
The designs, logos, text and/or graphics that do not belong to Surfing® and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to them. In any case, Surfing® has the express and prior authorization from them. Surfing® recognizes in favor of its owners the corresponding industrial and intellectual property rights, their mere mention or appearance on the website not implying the existence of rights or any responsibility of the Responsible party over them, nor does it imply endorsement, sponsorship or recommendation by of the same.
Surfing® Surfing San Sebastián®, Surfing Barcelona®, Surfing Madrid® and Basque Ocean® are registered trademarks with all rights reserved. Likewise, it is warned that before a use without a signed permit, Surfing® will relentlessly demand the application of its Intellectual Property Rights to the maximum extent permitted by Law.
third party links
Surfing® can make available to the User links or other elements that allow access to other websites belonging to third parties. We do not market the products and/or services of said linked pages, nor do we assume any type of responsibility for them, nor for the information contained in them, nor for their veracity or legality, nor for any effects that may arise.
In any case, Surfing® states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities the content in question.
Applicable Law and Jurisdiction
The language of writing and interpretation of this legal notice is Spanish.
The relationship between Surfing® and the User is governed in each and every one of its extremes by Spanish law, to which both parties expressly submit to any dispute or issue related to this website or the activities carried out on it.
For its part, in the event that the user is domiciled outside of Spain, Surfing® and the User submit, expressly waiving any other jurisdiction, to the competent Courts and Tribunals of Spain.
2 - CONDITIONS OF SALE AND CONTRACT
These Conditions regulate the use of the online store www.surfing.shopping .By accepting it, the User declares that he has read, understands and comprehends what is stated here and that he assumes all his obligations. If the User does not agree with the content of this document, they must leave this website, not being able to access or use the services it offers. Similarly, the User expressly and without exception accepts that access to and use of this website, its services and the contents of said services takes place under their sole and exclusive responsibility.
These Conditions will be accepted by the parties without reservation, and may be modified at any time and without prior notice, being the responsibility of the User to read them when making a purchase or contracting. The conditions in force at the time the contract is entered into will be those that are applicable to you.
This electronic contract is entered into under Spanish regulations and specifically under the legal regime imposed by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE) and by Law 03 /2014, of March 27, General for the Defense of Consumers and Users (LGDCU).
The electronic contract will not be filed by a third party and the language for its conclusion is Spanish. These general conditions may be stored and reproduced at any time by the user who makes a purchase through the options of his internet browser, and must be accepted before proceeding with the payment of the order.
User Account and Bug Fixes
In order to make purchases online at this store, you can register by creating a "User Account", or make a quick purchase without registration (as a guest user).
If you make the purchase as a guest, personal data will not be stored on the web, nor will it be possible to check the order history. Personal data will be kept only for the management and delivery of the requested products.
If you decide to register, you will receive an email confirming that the process has been completed successfully and a reminder of the access data. From the account you will be able to make purchases, check the order history, change the password, modify personal data, modify shipping and billing addresses, make comments, and other procedures or procedures related to your purchases.
In addition, at any time, you can access your private account to check personal information and addresses and, if necessary, correct any errors that may have existed in the data entry or update them. The shipping and billing addresses may also be corrected or updated throughout the purchase process.
You can unsubscribe at any time by sending an email from the address you want to unsubscribe to email@example.com, which will entail the cancellation of your personal data.
Buying in Surfing® is easy and simple, you just have to follow the following steps:
1º.- Select the products you wish to purchase from among those offered by Surfing®. By clicking on each product, you access its file, which includes a detailed description with the information, main characteristics and price. If you need more information, do not hesitate to ask us. NOTE: In the case of product sheets with photography, the products may suffer slight variations in color or texture with respect to the photography that appears on the web, due to different factors, for example, the resolution of your monitor. However, we will do everything possible so that the images are as faithful as possible to reality.
2º.- Once you have selected the product(s) you wish to buy, you must press the "Buy Now" button, the product being incorporated into your shopping cart. If you wish, you can continue adding more products to the cart, or proceed directly to the payment.
3º.- After the selection of products, a summary will appear identifying the selected item(s). Finally, to continue with your order, you must press the button“Finish order”.
4º.- As we have indicated in previous sections, at the end of your purchase, you have the option to do so by registering, or make a quick purchase without registering (as a guest user). When registering, you must indicate your contact information and address, and in your next purchases you will not have to enter your information again.
5º.- Finally, you must accept these Conditions of Sale and choose the means of payment for your order from among those offered by Surfing® (see next section).
6º.- Once the purchase process is complete, we will send you an email detailing the details of the purchase, as well as proof of purchase or invoice in digital format. If you do not receive this email within 24 hours, or if you notice any error in the data entered, contact us by any of the following means:
Calling 943 425 975 Notifying it in the "Contact" section of this website Writing to the email address firstname.lastname@example.org
Similarly, if you want us to send you the invoice on paper, contact us and we will send it to you at no additional cost.
Surfing® has various payment methods to facilitate your purchase:
Credit or debit card
payment in store
Next, we specify the conditions for each of these forms of payment.
Surfing® offers you the possibility of making the payment of the order by means of a transfer in our bank account.
If you decide on this payment option, once the order is complete, the necessary data to make the bank transfer will appear on the screen. In addition, we will send you an email with the amount of the order, the concept that you must indicate and the account number. It is important that, at the time of making the transfer, you indicate as a concept the reference of your order, provided by Surfing® in the email, to speed up the billing and shipment of the order.
Transfers can take up to 48 hours to become effective, keep this in mind in the shipping times. Once the payment is confirmed, the order will be billed, packed and shipped. If you want to expedite this process you can send us an email with the receipt to email@example.com.
Credit or debit card
Payment by credit or debit card is made through the secure payment gateway of the bank. Through this payment method, Surfing® never collects or manipulates any customer data related to their card number. All the data is processed directly by the bank, so that Surfing® can always offer the greatest security, transparency and confidentiality in the transaction.
Make the payment with your PayPal account. Through this payment method, Surfing® never collects or manipulates any bank data. All the data is processed directly by Paypal, so that Surfing® can always offer the greatest transparency, security and confidentiality in the transaction.
Make the payment with your ShopPay account. Through this payment method, Surfing® never collects or manipulates any bank data. All data is processed directly by ShopPay, so that Surfing® can always offer the greatest transparency, security and confidentiality in the transaction.
Make the payment with your Google Pay account. Through this payment method, Surfing® never collects or manipulates any bank data. All the data is processed directly by Google Pay, so that Surfing® can always offer the greatest transparency, security and confidentiality in the transaction.
Surfing® offers you the option of picking up your order at our own facilities, located at C/ General Etxagüe 1- 20003, Donostia, Gipuzkoa.
Shipments will be made to:
Any country of the European Community or outside of it.
The shipment will be made by a courier company.
Shipping to the Peninsula is free . In all other cases, both the shipping price and the delivery time will depend on the shipping area, and will be shown to you before completing the purchase.
The courier company usually delivers during business hours, so if you have any delivery time preferences, you can tell us in the order comment and we will try to comply (to the extent of the route and time possibilities of the delivery company). transportation).
The delivery period is shown during the purchase process, and implies your acceptance of it.
In the event of non-compliance with delivery times, you must indicate an additional period appropriate to the circumstances that caused the initial delay. In the event that we cannot deliver the goods within said additional period, you can terminate the contract. In the event that the delivery period is essential in view of all the circumstances that occur in the conclusion of the contract or when you have informed us, before the purchase, that delivery before a certain date or on a date is essential determined. In such cases, you can terminate the contract immediately.
In any case, if the contract is terminated, the amounts paid will be refunded in full.
In the event that the User buys a product that has not yet gone on sale, but that already has a release date, the delivery times will be provisional and modifiable, and will be subject to the number of units per product that the suppliers have in every moment. In this case, we will contact you to inform you of the variations suffered in said products, as well as the possibility of terminating the contract.
In some cases a stock out may occur. Our staff will contact you to give you a solution and to inform you of the delivery time once the selected product is available, or to terminate the contract if you wish.
IMPORTANT: In general, we are not responsible for the breach or delay of obligations that are due to causes beyond our control, such as in the event of force majeure (confinement due to a state of alarm, for example), natural disasters, strikes, accidents, etc. . If any incident arises, we will contact you to solve the incident.
Prices, Taxes, Rates, Tariffs
The prices are expressed in Euros. The prices of Surfing® products may vary, but possible changes will not affect orders for which a Shipping Confirmation has already been sent.
The following taxes will be applied to the articles on our website:
The PVP of the articles with delivery address to the Peninsula and the Balearic Islands includes VAT in any case.
The PVP of the items with a shipping address to other EU countries, and the buyer being a natural person (individual) includes VAT from the country of origin.
The PVP of the items with a shipping address to other EU countries, and the buyer being a company or professional, does NOT include VAT as long as it is registered in the Intra-Community Operators Registry (in which case they will have to provide us with the Code Valid Tax ID). In case of not being registered as OI, the PVP will include the VAT corresponding to the country of origin.
The RRP of items with a shipping address to the Canary Islands and, in general, any country that is not from the EU, does NOT include VAT, since the operation is treated as an export. The price indicated in each article is the final price of the same for shipments to these destinations. Surfing® will not be responsible for the DUA or the import expenses and taxes (ISPI, IGIC), fees or duties that are generated at the customs office of destination, if applicable.
At Surfing® we want satisfaction with your order. For this reason, we provide you with various methods to return an item that may not meet your needs or expectations. Possible cases of return or withdrawal:
1. The product is wrong, has a defect or has been damaged during transport:
We pay great attention that all our shipments are carried out correctly. If, even so, you receive an erroneous item, contact us as soon as possible to solve it. Before opening the product, check that the packaging matches the one requested: color, size, finish, etc.
For its part, if the products received show any defect or deterioration, we will respond to the lack of conformity as stated in the "Guarantees" section within these conditions of sale.
When the product has been damaged during transport, it is necessary that you notify us and, if possible, write down the incident on the carrier's delivery note.
The products must be returned in such a way that they are protected, including them in a protective box or bag. Surfing® makes a transport company available to the buyer for the removal of the merchandise, completely free of charge . If you wish to return the merchandise with a transport company other than the one proposed by Surfing®, and the selected transport company offers higher rates, you must assume the difference in transport cost.
We want you to take care of the planet and don't keep anything you don't like, so you can return an item if it doesn't meet your expectations. Therefore, in accordance with the provisions of the LGDCU, and provided that you are a buyer of an item for private use, you have the Right of Withdrawal, by virtue of which you can return the product, provided that it is not a digital product that download has started.
The exercise of this right of withdrawal must be carried out within a maximum period of SIXTY (60) calendar days from its receipt, notifying us of your decision to withdraw from the purchase made (you can use the following withdrawal form model, if you want it). [ATTACH WITHDRAWAL MODEL AT THE END OF THIS DOCUMENT]
In order to exercise this right, the product must be in perfect condition, and preferably keep the original packaging, as well as all the parts. In the event that the products do not arrive in perfect condition, do not include all their parts, accessories, gifts, or do not keep their original packaging, Surfing® reserves the right to pay a lower amount in the return, a circumstance that will be notified to you.
The refund of the purchase amount will be made once the condition of the merchandise has been verified, through the same means of payment used in the purchase and, in any case, before 14 calendar days have elapsed from the reliable receipt of the withdrawal request, as long as it is Surfing® who manages the collection of the item. In the event that you return the item through a transport company of your choice, the 14-day period will begin to run from when Surfing® has effective knowledge of the shipment of the merchandise or, failing that, from the receipt of the same. .
* The return expenses derived from the exercise of the right of withdrawal will be paid by the buyer.
3. If you have not received your order yet:
If you still have not received the order and want to cancel or modify it, you just have to inform us of the changes you want to make, without this entailing any cost if your order has not yet been processed.
All product returns must be addressed to the following address: C/ General Etxagüe 1- 20003, Donostia, Gipuzkoa
Except for those that, by their nature, are excluded from the consumer goods guarantee regulations, all our products are guaranteed nationally, against manufacturing defects for two years from the date of purchase (or date of delivery , if it is later), or one year if the article is not new.
We will be liable for any lack of conformity, of which the buyer must inform us within two months of becoming aware of it.
If the defect or lack of conformity arises in the first 6 months from the delivery of the item, whether it is a new or second-hand product, it is presumed that the defect or lack of conformity already existed when the product was invoiced. (or delivered, if it is at a later time), that is, that there is a defect of origin or manufacturing of the product, unless we can demonstrate that the defect or lack of conformity is not of origin but is due, for example, to to misuse or maintenance given by the buyer.
For its part, if the defect or lack of conformity arises after the first 6 months and up to 2 years, the presumption that the defect comes from the factory does not exist.
In the event of a defective product, we may proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be completely free of charge for the buyer (including transportation costs, if any).
Therefore, defects and deterioration caused by external events, accidents, use not in accordance with our instructions or those of the manufacturer (incorrect use) or normal wear and tear are excluded from the guarantee. Also, products modified or repaired by the client or any other person not authorized by Surfing®, as well as products that are the subject of a specific contract. In these cases, the consumer must take charge of its repair.
By regulation, and unless proven otherwise, it will be understood that the products are in accordance with the contract as long as they meet all the requirements that are expressed below:
a) They conform to the description made and possess the qualities of the product that we have presented to the consumer and user in the form of a sample or model.
b) Are suitable for the uses to which similar products are ordinarily used.
c) Present the usual quality and benefits of a product of the same type that the consumer and user can reasonably expect, taking into account the nature of the product.
Cancellation of Accounts and Service, Cancellation and Blocking
User accounts are not deleted for lack of use. The User can unsubscribe by requesting it to the Surfing® staff, by sending an email to firstname.lastname@example.org or through their account profile.
In case of non-payment of an order, it may be temporarily suspended until the non-payment situation has been resolved by the User. If more than 15 days elapse, Surfing® may proceed to cancel the order.
Surfing® reserves the right to block access to the User account without prior notice (or directly delete the User account), if you use it in an illegal way or fail to comply with the obligations and rules established herein, a fact that will be communicated by email. electronic. The blocking or deletion of the User account will have no effect on the obligation to pay for the products purchased, if applicable.
In exceptional cases, under the free discretion of the Surfing® administrators, and evaluating the seriousness of the fact, the administrators may choose to warn the offending User, before deleting or blocking their account permanently.
By registering as a User, you agree that the owners of this site reserve the right, being able to act at any time and without prior notice, to modify or discontinue this website and its services, or to delete data provided, either from temporary or permanent way.
As required by the new European regulations, we inform users of the existence of a European dispute resolution platform for online contracts. Thus, for the resolution of consumer disputes (according to Art. 14.1 of Regulation (EU) 524/2013), the European Commission provides an online dispute resolution platform that is available at the following link: https: //webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=ES
WITHDRAWAL FORM SAMPLE
If, as a consumer and user, you wish to exercise your right of withdrawal, you can do so using this form, which you must fill out and send us.
“To the attention of Surfing®, with address at C/ General Etxagüe 1- 20003, Donostia, Gipuzkoa, telephone 943 425 975 and email address email@example.com.
I hereby inform that I withdraw from my sales contract for the following product or list of products:
(Indicate a list of products for which the right of withdrawal will be exercised)
Signature of the consumer and user (only if this form is submitted on paper)
Surfing® is deeply committed to complying with the Spanish and European regulations for the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in the General Regulations for the Protection of Data (RGPD) (EU) 2016/679, of April 27, and in Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD) .
In accordance with these regulations, we inform you that the use of our website may require the provision of certain personal data through registration or contact forms, or by sending emails, and that these will be processed by Surfing®
Obtaining and Processing of Personal Data
Personal data is any information related to a person: name, email, address, telephone, NIF/NIE... Additionally, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet access provider.
Surfing®, as the Data Controller, has the duty to inform the Users of its website about the collection of personal data that can be carried out, either by sending an email or by filling in the forms included in the website.
Only the precise data will be obtained to be able to perform the contracted service, or to be able to adequately respond to the request for information made by the User. The data collected is identifying and corresponds to a reasonable minimum to be able to carry out the activity carried out.In particular, specially protected data is not collected at any time.In no case will the data be used differently than the purpose for which it was collected.
Purpose : Respond to your request for information made through our contact form(s).
Legitimation : The legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.
Transfer of data : Personal data will be processed through servers managed by Shopify , which will be considered as Processor.
Registration forms for the mailing list (newsletter)
Purpose : Sending communications, some of them commercial, of interest to the Users according to the theme of the web. As established by the LSSICE, Surfing® undertakes not to send commercial communications without identifying them as such. For these purposes, the information sent to clients for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.
Legitimation : The legal basis that legitimizes this treatment is the consent of the User, which may be revoked at any time.
Transfer of data : Personal data will be processed through servers managed by Shopify, which will be considered as Processor.
Provide information about the processing and status of purchases.
Historical record of purchases made on our website.
Sending communications via email and/or telephone, in order to inform the User of possible incidents, errors, problems and/or order status.
Legitimation : The legal basis that legitimizes this treatment is the execution of a contract.
Transfer of data : Surfing® will not transfer or communicate your data to any third party, except in the cases provided by law or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:
Technological or IT service providers
Payment service providers
Courier and parcel companies
Third parties or intermediaries, as service providers, who operate in our own name (management, consultancy...).
Data transfers will take place respecting the strictest confidentiality, using the necessary measures, such as signing confidentiality contracts, or adhering to their privacy policies established on their respective web pages. The User may refuse to transfer their data to the Treatment Managers, by written request, by any of the aforementioned means.
Only people over 14 years of age may provide personal data on this website. As required by the LOPD and GDD, in the case of children under 14 years of age, the consent of their parents or guardians will be a mandatory condition for us to process their personal data.
On the other hand, only people over 18 years of age can contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians will be a mandatory condition so that we can provide the services offered, unless the minor is emancipated.
When the User registers through the corresponding form, the information we collect includes:
Name and surname
Email and/or phone
The User must also provide a password, which must meet certain security requirements. They do not expire. To recover the password, the User must go to the specific recovery form and enter their email to continue with the process and be able to modify it, by clicking on the link that will be sent to the email address entered. The User is responsible for keeping his password confidential, as well as for all the uses he makes of it. You must notify Surfing® of any unauthorized use made of your account or password as soon as possible.
The User, once registered, has access to a private panel, in which he can see certain content, record of purchases made, etc. You can also manage your account options, such as the password or User data.
The User may receive the following notifications:
When registering on the platform (account validation email).
When making purchases, such as proof of purchases, incidents, shipments made, etc.
The User receives the store's newsletter if they have signed up for it, from which they can unsubscribe in their User panel and in the corresponding links included at the bottom of the newsletter.
By password recovery (specified in the previous field).
By unsubscribing or deleting the account.
Users of the Surfing® website are informed that the security, technical and organizational measures at our disposal have been adopted to prevent the loss, misuse, alteration, unauthorized access and theft of data, and thus guarantee the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current regulations on data protection. The personal data collected in the forms are subject to treatment, only, by Surfing® staff or designated Treatment Managers.
The Surfing® Website also has SSL encryption, which allows the User to safely send their personal data through the contact or registration forms of the website.
Veracity of the Data
The User declares that all the data provided by him are true and correct and undertakes to keep them updated. The User will be responsible for the veracity of their data and will be solely responsible for any conflicts or litigation that may result from their falsity. It is important that, so that we can keep personal data updated, the User informs Surfing® whenever there has been any change in them.
Transfer of Data
Surfing® will not transfer or communicate your data to any third party, except in the cases provided by law or when the provision of a service implies the need for a contractual relationship with a Treatment Manager. Thus, the User accepts that some of the personal data collected is provided to these Treatment Managers (payment platforms, agency, intermediaries, etc.), when necessary for the effective performance of a contracted service or purchased product. The User also accepts that, in the case of provision of services, these may be, in whole or in part, subcontracted to other persons or companies, which will be considered Treatment Managers, with whom the corresponding confidentiality contract has been agreed, or adhered to their privacy policies, established on their respective web pages. The User may refuse to transfer their data to the Treatment Managers, by written request, by any of the aforementioned means.
In addition, in those cases in which it is necessary, Customer data may be transferred to certain organizations, in compliance with a legal obligation: Spanish Tax Agency, banking entities, Labor Inspectorate, etc.
Exercises of User Rights
The LOPD and GDD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do this, the User must contact us, providing documentation proving their identity (ID or passport), by email to firstname.lastname@example.org, or by written communication to the address that appears in our Legal Notice. Said communication must reflect the following information: name and surname of the User, the purpose of the request, address and supporting data.
The exercise of rights must be carried out by the User himself. However, they may be executed by a person authorized as the legal representative of the User, providing the documentation that proves said representation.
The User may request the exercise of the following rights:
Right to request access to personal data, which is the right to obtain information on whether your own personal data is being processed, the purpose of the processing that, if applicable, is being carried out, as well as the information available on the origin of said data and the communications made or planned thereof.
Right to request its rectification , in the event that the personal data is incorrect or inaccurate, or deletion of the data that turns out to be inadequate or excessive.
Right to request the limitation of your treatment, in which case only the data strictly necessary for the exercise or defense of claims will be kept by Surfing®.
Right to oppose the treatment: refers to the right of the interested party not to carry out the processing of their personal data or to cease it in the cases in which their consent is not necessary for the treatment, in the case of files of commercial prospecting or that have the purpose of making decisions related to the interested party and based solely on the automated processing of their data, unless for legitimate reasons or the exercise or defense of possible claims they have to continue to be processed.
Right to data portability : in case you want your data to be processed by another company, Surfing® will facilitate the portability of your data in an exportable format.
In the event that consent has been granted for a specific purpose, the User has the right to withdraw consent at any time , without affecting the legality of the treatment based on the consent prior to its withdrawal.
We promise to execute all these rights within the maximum legal term (1 month).
If a User considers that there is a problem with the way in which Surfing® is handling their data, they can direct their claims to the Security Manager or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.
The personal data of Users who use the contact form or who send us an email requesting information will be processed for the time strictly necessary to meet the information request, or until the consent granted is revoked.
The Client's personal data will be processed until the end of the contractual relationship. The period of conservation of personal data will be the minimum necessary, and may be maintained until:
4 years: Law on Violations and Sanctions in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 et seq. General Tax Law (accounting books…)
5 years: Art. 1964 Civil Code (personal actions without special term)
10 years: Art. 25 Law for the Prevention of Money Laundering and Terrorism Financing.
No deadline: disaggregated and anonymized data.
For its part, the data of Users who sign up for the bulletin or newsletter will be kept indefinitely, until the consent granted is revoked.
In the case of candidate data processing (CV), Surfing® may keep your resume stored for a maximum of two years to incorporate it into future calls, unless the candidate states otherwise.
Surfing® has a profile in some of the main Internet social networks (Facebook, Twitter, Instagram, Pinterest), recognizing in all cases Responsible for the treatment of the data of its followers, fans, subscribers, commentators and other User profiles ( hereinafter, followers) published by Surfing®.
The purpose of the data processing by Surfing®, when the law does not prohibit it, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide personalized service to the User. . The legal basis that legitimizes this treatment will be the consent of the interested party, which may be revoked at any time.
In no case will Surfing® extract data from social networks, unless the User's consent is obtained promptly and expressly to do so (for example, to carry out a contest).
The information provided by the User will, in any case, be considered confidential, without it being able to be used for purposes other than those described here. Surfing® undertakes not to disclose or disclose information about the User's claims, the reasons for the requested advice or the duration of their relationship with the User.
4 - COOKIES POLICY
Cookies allow, among other things, to collect statistical information, facilitate certain technical functions, store and retrieve information about the browsing habits or preferences of a User or their equipment and, depending on the information they contain and the way in which they use their equipment, can be used to recognize the User, remember aspects of the User such as their language, country, browser, etc. If you do not want to receive cookies, the User may configure your browser to delete them from your computer's hard drive, block them or notify you if they are installed.
What are Cookies, Scripts or Web Beacons?
A cookie is a small simple file that is sent together with the pages of this website and that the user's browser stores on the hard drive of their computer or other device (smartphone, tablet, connected television...). The stored information may be returned to our servers or to the servers of relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website work correctly and interactively. This code runs on our server or on the user's device.
A web beacon (or pixel tag) is a small, invisible piece of text or image on a website that is used to track traffic on a website. b.
Technical or functional cookies
Some cookies ensure that certain parts of the website work correctly and that user preferences continue to be remembered. By placing functional cookies, we facilitate the visit and use of our website. In this way, it is not necessary to repeatedly enter the same information when visiting our website and, for example, the items remain in the shopping cart until the user completes the purchase. The regulations allow us to place these cookies without your consent.
We use analytical cookies to optimize our users' website experience. With these analytical cookies we obtain insights into the use of our website. User consent is required to insert analytical cookies.
Advertising or marketing cookies
On this website we use advertising cookies, which allow us to personalize the ads for each user, and we (and third parties) obtain information about the results of the campaign. This happens based on a profile that we create with user clicks and browsing on and off www.surfing.shopping. With these cookies the user, as a visitor to the web, is linked to a unique ID. The consent of the user is necessary to insert these cookies.
social media buttons
On our website we have included buttons to promote pages (eg "like", "pin") or share them (eg "tweet") on social networks such as Facebook. These buttons work using code from these RRSS; this code embeds cookies. These social network buttons can store and process certain information, in this way a personalized ad can be displayed.
The following cookies are used on this website:
This cookie is set by the website built on the Shopify platform and is used to track landing pages.
This cookie is set by a website built on the Shopify platform and is used in conjunction with the shopping cart.
Cookie used in connection with customer login.
Your rights regarding personal data
Activation, Deactivation and Elimination of Cookies
You can use your Internet browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be placed. Another option is to change your Internet browser settings so that you receive a message each time a cookie is placed. For more information on these options, consult the instructions in the "Help" section of your browser.
Please note that our website may not function properly if all cookies are disabled. If you delete the cookies from your browser, they will be placed again after your consent when you visit our websites again.
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